Target decreased stockroom hours in several stores and employees are protesting. The change, which reportedly began in select stores last fall, has resulted in unsafe stockroom conditions, boxes piled high in customer areas and missed sales due to missing merchandise. This move comes as the retailer opened several smaller format stores in urban areas and began experimenting with sending smaller, more frequent shipments to these stores, thus compounding the problem. Target should look at its labor allocation ahead of holiday and make some corrections—for both employee safety and customer satisfaction.

Home improvement giant Lowe’s has turned to YouTube to lure coveted Gen Z shoppers. Home Depot’s millennial-focused strategy, has led it to beat Lowe’s in earnings since mid-2016. Lowe’s, however, was quietly focused on the Gen Z customer and beat Home Depot’s same store sales in Q2. It has spent the last decade building an audience that’s three times the size of Home Depot’s by using how-to videos. While it has successfully attracted Gen Z’s eyeballs, Lowe’s also appears to be attracting their dollars (or likely, their parent’s dollars). It’s still too early to tell if YouTube is a long-term success driver for the retailer, but the early results look promising.

American Eagle launched MOOD, its own brand of genderless wellness and personal care products, which will be sold in-store and online. It follows in the footsteps of other apparel brands like Lululemon who recently launched Selfcare, a personal care brand geared toward women. In contrast, American Eagle’s MOOD is billed as genderless bath and body products, some of which are infused with the oh-so-trendy CBD ingredients. Smartly, the brand is focusing on wellness over personal care and using “unscripted interviews from real kids” to discuss how the products help them manage the pressures of everyday life. Following its successful AerieREAL campaign, which used unretrouched photos, MOOD’s transparency might bring the flagship brand similar success.

Glossier started a new employee program where corporate team members will work in its stores to gather customer feedback. Though they are acting like this concept is novel, many brands and retailers already employ this tactic as a requirement during peak business times such as holiday (including 100 year-old grocery chain Wegmans). While this will certainly give greater insight to corporate team members who participate, it’s purely voluntary. If Glossier truly wants to embody its motto “devoted to the customer” it should consider how to infuse direct interaction with customers for everyone in the organization.